How We Work

 

Custom Panels

Empire Controls provides a wide range of custom panels and controls  for applications such as:

• Mechanical rooms
• Heat pump loops
• Industrial applications

Approach to New Construction

Empire Controls is highly active in the new construction market, with typically dozens of projects in progress at any given time. A large percentage of our customer base is educational, seniors facilities, condominiums and water treatment plants

Empire Controls is known in the construction industry for:

• Pricing
• Fair, competitive and consistent
• Shop Drawings
• Project specific
• Timely, meaningful & accurate
• Controls provided by others integrated into overall systems
• Clear & comprehensive sequences of operations
• Complete damper & valve schedules printed in color for clarity
• Control Devices
• Quality, name brand Direct Digital Controls or conventional electric & electronic controls
• Installation by staff, no subcontractors
• Good quality control
• Roughed in when appropriate – Completed with a reasonable period after installation of mechanical & electrical systems
• Testing and Commissioning
• Thorough & effective

Approach to After Market Service and Improving Building Performance

After market service is a large part of our controls business. We service, and provide ongoing enhancements for a large installed base of DDC Building Automation Systems, including Walker systems of and Johnson systems of various vintages.

At any one time, we have experienced controls technicians on duty to provide repair services for bona fide emergencies. Our service rates at any time are approximately 60% of what the international conglomerates charge.

Empire Controls has also successfully retrofitted scores of fully occupied multi-residential, educational, commercial and institutional buildings, ranging from public housing and hospitals to five star hotels. While the range of issues varies, the commonality is that we are a guest in someone’s facility for the duration of the project.

Customer satisfaction can be achieved only if there is a recognition of the importance of noise and dust control, interruption of services, hours of work, security. The project plan must provide for careful management of these issues, and good advance communication with the tenants. Construction must happen on schedule and without “surprises” due to poor planning, failure to negotiate service interruptions, lack of advance notice and poor cleanup.

Opportunities for cost effective energy and cost savings in include lighting, fuel conversions, domestic water conservation, scheduling domestic hot water, heat recovery, demand limiting, heating medium scheduling, temperature setback and other control strategies. However, the characteristic high domestic hot water consumption favours water conservation, and strategies as scheduling temperatures.

Empire Controls has also successfully used hot water storage to shave demand, or take advantage of off peak power rates. Control systems and other retrofits, combined with electronic security systems may be correctly applied to reduce operating costs other than energy. These retrofit strategies imply the application of a wide range of mechanical and electrical devices including boilers, water conservation devices, heat exchange and ventilation devices, direct digital controls. However, Empire Controls has also designed and implemented systems such as card access, keyless entry, fire alarm notification, burglar alarms, power metering of individual suites, and other multi-residential exotica.

In our work, we manage a broad range of security issues, including:

• screening of subcontractors against security risks
• maintaining building security during construction
• designing and installing systems to improve building security
• managing construction to prevent damage to the building and disruption to tenants
• scheduling interruption of services around tenant operating hours
• selection of vandal resistant materials and components
• remote monitoring of the performance of building systems

Empire Controls would like to leave you with the following thoughts.

• We have extensive, successful experience doing construction work in a variety of building types, including health, education and multi residential.
• We actually install the systems. We do not simply broker it to subcontractors.
• We service what we sell.
• We have extensive, successful experience doing energy management retrofits in a variety of building types.
• We provide quality service, and achieve high customer satisfaction.
• We plan our work, and work our plan.
• Engineers, technicians and tradesmen under one roof.
• We are creators and builders of projects, not brokers.
• We are price leaders.

We have the credit rating to get the best prices on purchased goods and services.